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Information and communication technologies (ICTs) open new opportunities for micro‐enterprises to improve their businesses. However, challenges to using ICTs impede these businesses from growing into drivers for development. This paper seeks to investigate the adoption of ICTs in 11 micro‐enterprises in an underserved community of Omaha, Nebraska.

Following an action research study, this research provides insight into the key challenges and opportunities facing micro‐enterprises in their use of ICTs to create value for their businesses.

The process of “IT therapy” provides individualized technology‐related assistance, with an emphasis on relationship‐building, customized training, context sensitivity, and solutions that target strongly‐perceived needs of the businesses studied.

The paper's contribution is in the methodology for facilitating the adoption of ICTs in micro‐enterprises.

This is the second volume of Research in Economic History edited by Christopher Hanes and Susan Wolcott, who act as coeditors. Continuing past policies, Research in Economic History is a refereed journal, specializing in economic history, in the form of a book. The scope of the journal includes facts – data or narrative – which further the understanding of past economic events. The editors solicit reviews from experts in the field to ensure that each article represents an addition to knowledge on an important question. As a book, we can include articles that would not necessarily be appropriate for a more standard journal.

Despite the focal position of school principals in Australian education, there exist hardly any data on the work that they actually do. This study reports on continuous observations — for three weeks each — of the principals of a State High School, an Independent College and a Catholic College in Melbourne. The variables of their work during the school day were recorded by the researcher, who attempted non‐participant observation, and the principals kept a diary of their “after‐hours” work. The content and characteristics of their work are described with the Findings expressed in a set of propositions about the principalship.

In January 2005 Dr. Mean Chhi Vun, director of the Cambodian National Center for HIV/AIDS, Dermatology and STDs (NCHADS), needed to decide how to control the spread of HIV/AIDS and save the lives of thousands of Cambodians who were dying from it each year. In the seven years since Dr. Vun had been appointed director, NCHADS had built an organization that was transparent and efficient, had implemented a nationwide 100 percent Condom Use Program, had established a system that allowed individuals to voluntarily seek confidential counseling and testing, and had instituted a set of guidelines and procedures for staff at health facilities to refer HIV-positive patients to treatment clinics and link them with NGOs providing financial and psychosocial support. Now, however, Dr. Vun faced decisions about three initiatives that were critical to expanding care and treatment programs in his country. First, he needed to decide how to quickly and cost-effectively improve the national HIV/AIDS laboratory support infrastructure. Second, Dr. Vun needed to improve logistics and supply management in order to get the best prices and ensure patients had access to life-saving medicines. Finally, he needed to figure out how to provide sustainable care and treatment to the thousands of Cambodian children living with HIV/AIDS.

Create innovative solutions for large-scale, socially relevant challenges. Understand how to start, scale, and lead cross-sector public health initiatives, or any initiative requiring behavior change by a range of players on a large scale over the long term. Discover and implement operating models that balance the needs of for-profit, non-profit, and government organizations. More effectively manage situations where required resources are not under one's direct control.

One of the most important, least-known documents of the American Revolution was a 25-page pamphlet published in Amsterdam early in 1787: An Explanatory Message Concerning the Funds by Pieter Stadnitski. ¹ Within a year of its publication Peter Stadnitski's Message quite literally revolutionized American sovereign finance. My paper will summarize in detail the report's content and analyze its arguments in light of Dutch archival materials including deeds, newspaper reports, and letters, as well as congressional records from American sources. It will describe what Dutch investors knew (and did not know) of the state of American public finance and American political landscape, and the Dutch financial community's view of the American future. Its essential argument is that thanks initially to Stadnitski's persuasive case and ultimately to the success of the trusts he pioneered, Dutch investment specialists came to see the American republic as a safe haven at a time that Dutch Republic's own future seemed increasingly perilous. If their dream of achieving a new Golden Age through trade and investment with the new nation ultimately proved illusory, the effects of Dutch capital in creating financial stability for the United States government and igniting the first peacetime economic expansion in American history were revolutionary indeed.

In December 1999 Thomson Financial (TF) began a radical transformation from forty-one divisions toward a more integrated firm organized around customer segments. This required active, coordinated involvement from business, organization, and technology functions, as well as sustained investment and execution through the crises of the technology market crash and September 11, 2001. By 2005 TF had emerged as one of the top three financial information firms globally (with Bloomberg and Reuters).

Understand: 1. Building the customer-centric firm; “synchronizing” marketing (branding and sales), organizational, and technological infrastructure to focus on customer segments rather than products. 2. Making transformative, long-term investments under difficult circumstances. 3. Coordinating business, organization, and technology strategies throughout a long-term transformation process.

The closer integration of work and family responsibilities has become an important element in the promotion of the decentralisation of the Australian industrial relations system. This article outlines the origins of the work and family agenda and discusses how it has come to be incorporated into the industrial relations reform agenda. A work and family typology is developed. Examples of family friendly workplace arrangements are outlined and discussed, and the extent to which these are incorporated into enterprise agreements is then outlined. There must be doubts as to how far family friendly workplace arrangements can be extended in an economy with high rates of casualisation, falling trade union densities and considerable differences in bargaining power. Indeed, many of the current family friendly arrangements are distinctly family unfriendly. Finally, there are important gender issues to consider in relation to the family friendly industrial relations agenda.